Shipping & Returns

RESEARCH USE DISCLAIMER

All products are sold for laboratory research use only. Not for human consumption. Not for veterinary or diagnostic use.

Shipping Information

Processing Times

Standard Orders: 1-2 business days

Custom Orders: 3-5 business days

Bulk Orders (>10 items): 5-7 business days

All orders are processed Monday-Friday, excluding holidays.

Shipping Methods

Standard Shipping: 3-5 business days. Secure shipping available for all products.

Packaging & Handling

Security Features

• Tamper-evident sealing
• Discreet packaging
• Signature required delivery
• Chain of custody documentation

Shipping Costs

Shipping Method	Domestic (US)	International	Free Shipping Threshold
Standard Shipping	$15.99	$49.99	Orders over $150

Order Tracking

Once your order ships, you’ll receive a tracking confirmation email with:

• Tracking number and carrier information
• Real-time shipping updates
• Estimated delivery date
• Delivery confirmation

Track your order: Use the tracking number provided in your shipping confirmation email on the carrier’s website or contact our support team.

Returns Policy

Due to the research-only nature of our products, we cannot accept returns once items have been shipped and delivered.

This policy ensures product integrity and maintains the chain of custody required for research-grade materials.

Damaged/Incorrect Items

If you receive damaged or incorrect products:

• Contact us within 24 hours of delivery
• Provide photos of the packaging and product
• Include your order number and tracking information
• We’ll arrange immediate replacement or refund

Quality Guarantee

We stand behind our product quality:

• Certificate of Analysis (COA) with every order
• ?99% purity guarantee
• Proper storage and handling protocols
• Technical support for research applications

Contact Our Support Team

Email Support: support@researchpeptideslab.com — Response within 24 hours

Order Issues: support@researchpeptideslab.com — Priority response

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM EST. Closed weekends and holidays.

Need immediate help? Visit our Contact page

More Information

View our detailed shipping information page for delivery timeframes. For return-specific policies, visit our returns & refunds page. Browse our research peptide shop to get started.