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Frequently Asked Questions

Everything you need to know about our research peptides, ordering, and shipping.

Ordering & Shipping

How do I order research peptides?+
Browse our shop, add items to your cart, and proceed to checkout. We accept major credit cards, Apple Pay, Google Pay, Cash App, and Zelle.
How long does shipping take?+
Orders placed before 2 PM EST ship the same business day. Standard delivery takes 2–5 business days within the US. Free shipping is available on orders over $150.
Do you ship internationally?+
Currently, ResearchPeptidesLab ships within the United States only.

Product Quality & Purity

What purity are your research peptides?+
All research peptides sold by ResearchPeptidesLab are tested to 99%+ purity via HPLC analysis by independent third-party laboratories.
Do you provide Certificates of Analysis?+
Yes. Every product comes with a Certificate of Analysis (COA) from an independent lab, available for download on our website.
Are your peptides safe for human use?+
No. All products sold by ResearchPeptidesLab are intended for in-vitro research and laboratory use only. They are not for human consumption.

Returns & Refunds

What is your return policy?+
We offer hassle-free returns on qualifying orders. Please visit our Returns & Refunds page for complete details.
What if my order arrives damaged?+
Contact us immediately at support@researchpeptideslab.com with photos of the damage. We'll arrange a replacement or refund promptly.

Account & Privacy

Is my information secure?+
Yes. We use SSL encryption and never share your personal data with third parties. Read our Privacy Policy for details.
Do I need an account to order?+
An account is required to complete checkout. Creating one lets you track orders, view your COAs, and speed up future purchases.

Still have questions?

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